Shipping and delivery
Where we deliver
We deliver to home addresses in the European Union countries listed below. We do not deliver to the Canary Islands, Ceuta, Melilla or outside the EU.
Delivery costs and times
- Austria: €11.95, free over €99.00, 3-5 working days
- Belgium: €9.95, free over €79.00, 3-5 working days
- Bulgaria: €15.95, free over €99.00, 2-6 working days
- Croatia: €15.95, free over €99.00, 2-6 working days
- Cyprus: €15.95, free over €99.00, 2-6 working days
- Czechia: €11.95, free over €99.00, 4-6 working days
- Denmark: €11.95, free over €99.00, 4-6 working days
- Estonia: €14.95, free over €99.00, 5-7 working days
- Finland: €15.95, free over €99.00, 2-6 working days
- France: €9.95, free over €79.00, 2-4 working days
- Germany: €9.95, free over €79.00, 2-4 working days
- Greece: €15.95, free over €99.00, 2-6 working days
- Hungary: €11.95, free over €99.00, 4-7 working days
- Ireland: €14.95, free over €99.00, 4-6 working days
- Italy: €10.95, free over €79.00, 2-4 working days
- Latvia: €13.95, free over €99.00, 4-7 working days
- Lithuania: €13.95, free over €99.00, 4-7 working days
- Luxembourg: €9.95, free over €79.00, 3-5 working days
- Malta: €15.95, free over €99.00, 2-6 working days
- Netherlands: €9.95, free over €79.00, 3-5 working days
- Poland: €11.95, free over €99.00, 4-7 working days
- Portugal: €5.95, free over €49.00, 1-3 working days
- Romania: €15.95, free over €99.00, 2-6 working days
- Slovakia: €11.95, free over €99.00, 4-6 working days
- Slovenia: €11.95, free over €99.00, 4-6 working days
- Spain: €4.95, free over €49.00, 1-2 working days
- Sweden: €12.95, free over €99.00, 4-7 working days
Times are estimates in working days (Monday to Friday) from dispatch. Islands and remote areas can take longer.
Dispatch
Orders paid by 15:00 (Spanish time) on a working day are usually dispatched the same day; later orders go the next working day. You receive an email with the tracking number as soon as your parcel is on its way.
Discreet packaging
Every order is sent in a plain, unbranded box with no description of the contents. There is no invoice and no price inside. Your bank statement shows a neutral name.
If you are not at home
The carrier will try again or leave a notice telling you how to collect your parcel. If the parcel is not collected, it is returned to us and we refund the product price minus the actual shipping costs.
Taxes and customs
All prices include the VAT of your country. Because we only ship within the EU, there are no customs charges.
Last updated: November 13, 2026.